Quote KeepingItReal: That is why Enron went down. For their corruption and their lack of respect of people.
We are responsible for what we say.
You should know better being in the "customer service" business (Hairdresser).
That does not give ANYONE the right to mistreat someone. People do not go around saying rude things because they feel like it.
That is just a very childish thing to say and we try to teach our kids not to have such a narrow mind and to respect what another one says.
The operative words here are customer service and since I have had some clients for more than 20 years, I think my cusomter service is doing just fine.
In the soap I don't think that Phyllis, Nikki or Sharon could be classified as customers to each other.
We will agree to disagree on the respect issue. I will still stand that respect is something that is earned, not given.
In a perfect world no one would lose their temper and say things in anger that they may regret, and would probably have not said if they could go back and do it over. But this is not a perfect world and people do get angry and say things that they do regret. We are human, not perfectly programmed robots.